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FAQ

We can spend all day and night talking rugs. If you don’t quite see your question(s) listed below, don't hesitate to reach out to us directly at hello@knotted.co. We will get back to you within 1-2 business days.

Yes, we accept both wire transfers and checks. Please contact us at hello@knotted.co and we'll put the rug(s) on hold and provide you with payment information.

Yes we do. Please click here for more information. 

An antique rug is any rug older than 80 years.

We have a showroom in the Catskills, New York, that is open by appointment only. Please email hello@knotted.co or use the contact form for more information.

When pieces are added to our collection, we clean them individually using a gentle proprietary cleaning process. Everything performed by hand using nothing but organic and natural supplies, which ensures that your rug will look fresh and clean when you receive it.

Fine antique rugs should be cleaned every 1-3 years. Ultimately the frequency depends on traffic and the level of exposure to dirt/soiling.

Yes, please email hello@knotted.co or use the contact form for a quote.

All our rugs were hand-knotted and hand-woven more than 100 years ago, using nothing but natural dyes for coloring. None of our rugs were mass produced.